Here’s everything you need to know about how orders get from us to you. Note that BrittyGee sells two types of products: physical merch and digital downloads. Shipping only applies to physical orders.

Digital Products — No Shipping

Digital products (downloadable files, digital assets, etc.) are delivered electronically. After your purchase is confirmed, you’ll receive an email with your download link. No shipping address required, no waiting for a package. If you don’t receive your download link within 24 hours of purchase, check your spam folder first, then contact us.

Physical Products — Print-on-Demand Merch

All physical merchandise is produced and fulfilled through Printify, a third-party print-on-demand service. This means your order is printed and shipped after you place it — we don’t hold inventory.

What this means for you:

• Orders typically go into production within 2–7 business days after purchase
• Production time is separate from shipping time
• Total time from order to delivery is usually 7–21 business days for domestic orders, depending on the product and fulfillment location

Shipping Destinations

We currently ship to the United States. International shipping availability varies by product. If international shipping options are available for a specific product, they will appear at checkout.

Shipping Times (Estimates)

These are estimates, not guarantees. Delays can occur due to production volume, carrier delays, or events outside our control (holidays, weather, etc.).

Shipping Costs

Shipping costs are calculated at checkout based on your order and destination. Free shipping promotions, when available, will be applied automatically or noted at checkout.

Tracking

Once your order ships, you’ll receive a confirmation email with tracking information. Please allow up to 24–48 hours for tracking to update after you receive the shipping notification.

Multiple Items

Orders containing multiple items may ship separately from different fulfillment locations, depending on which products are in your order. You may receive separate tracking numbers if this happens.

Lost or Delayed Packages

If your tracking shows your package has not moved for an extended period, or if your order is significantly past the estimated delivery window, please contact us at [contact email] and we’ll help investigate. We are not responsible for packages lost due to an incorrect shipping address provided at checkout.

Incorrect Address

Please double-check your shipping address before completing your order. If you catch an error right after placing your order, contact us immediately at [contact email]. Once an order has entered production or shipped, we cannot guarantee address changes can be made.

Contact

Shipping questions? Contact us and include your order number.